Terms of Service

Weekly meal orders must be placed before the posted weekly cutoff. Orders are prepared to the quantities received, so we cannot guarantee items after the deadline passes.

Weekly meals are pickup only at the posted location and time window in Hillside, IL. Orders not picked up during the window are forfeited and are not refunded.

All payments are processed securely by Stripe. Illinois sales tax is applied at checkout where applicable. Catering bookings may require a deposit, which reserves your date.

Weekly meal orders are non-refundable — we shop according to orders received. Catering deposits and cancellation terms are confirmed in your catering agreement.

Our kitchen prepares foods containing common allergens including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, and soy. We cannot guarantee that any item is free from allergens or cross-contact. By ordering, you acknowledge and accept the inherent risk of exposure to food allergens, and Platinum Palate Catering LLC shall not be held liable for allergic reactions.

You are responsible for the accuracy of the information on your account and for keeping your login secure. You may request account deletion at any time by emailing info@platinumpalatecatering.com.

Do not misuse the site or app, attempt to interfere with its operation, or place fraudulent orders. We may cancel orders or suspend accounts for abuse.

Platinum Palate Catering LLC · Naperville, IL · info@platinumpalatecatering.com · 832-478-6669